Advanced Replacement Warranty

VIG Solutions offers an Advance Replacement warranty on all of our Grade A refurbished equipment available from one year to lifetime parts.

  • VIG Solutions will pay shipping both way on RMA product
  • The Return Material Authorization (RMA) will be created the moment the customer submits the Serial Number of the unit to their respective Sales Representative; along with a brief description of any issues encountered
  • VIG Solutions will provide the best resolution at their discretion; either parts or replacement ( shipped in advance ) that will suit both parties
  • Parts Closet: With larger orders, spare-parts such as Optical Drives, Storage Drives, Keyboards and Mice, are provided for the duration of the warranty as a rotating stock. This helps to minimize down time in the event of any failures.

To request a Return Material Authorization, please contact your Sales Representative or call: 1 (800) 699-9962 ext 0

Alternatively, fill out the form below to begin the RMA Process and your VIG Solutions Representative will contact you shortly.

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18708 Chrighton Castle Bend
Pflugerville, TX 78660

Toll Free: 1-800-699-9962